I'm getting an error when I try to pay or it is not working.

This is usually caused by a browser issue. Try the following please:

  1. Make sure your credit card issuer is not blocking the payment.
  2. Clear your browser's cache and ensure that cookies are enabled.
  3. Ensure that content/tracker blockers are not in effect that might interfere with the IECA site communicating with Stripe (stripe.com) and PayPal (paypal.com), our payment processors.
  4. Try a different browser. Chrome or Firefox are your best bets. But again, check 2 and 3 above.

If none of those solves the issue, then please get in touch by email to admin at theieca dot org. Send us a detailed description of what you are doing and what exactly is happening, including screenshots of any errors you get.

Question Category: 
Payments