I'm getting an error when I try to pay or it is not working.
Question Category:
Payments
This is usually caused by a browser issue. Try the following please:
- Make sure your credit card issuer is not blocking the payment.
- Clear your browser's cache and ensure that cookies are enabled.
- Ensure that content/tracker blockers are not in effect that might interfere with the IECA site communicating with Stripe (stripe.com), our payment processor.
- Try a different browser. Chrome or Firefox are your best bets. But again, check 2 and 3 above.
If none of those solves the issue, then please get in touch by email to admin at theieca dot org. Send us a detailed description of what you are doing and what exactly is happening, including screenshots of any errors you get.